What We Often Get Wrong About Automation

Posted by Ravin Jesuthasan on Feb 14, 2019 11:50:45 AM

When leaders describe how advances in automation will affect job prospects for humans, predictions typically fall into one of two camps. Optimists say that machines will free human workers to do higher-value, more creative work. Pessimists predict massive unemployment, or, if they have a flair for the dramatic, a doomsday scenario in which humans’ only job is to serve our robot overlords.

What almost everyone gets wrong is focusing exclusively on the idea of automation “replacing” humans. Simply asking which humans will be replaced fails to account for how work and automation will evolve. Our new book, Reinventing Jobs: A 4-Step Approach for Applying Automation to Work, argues that while automation can sometimes substitute for human work, it also more importantly has the potential to create new, more valuable, and more fulfilling roles for humans.

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Topics: Artificial Intelligence, Automation

How One Company Stopped Stupid Conversations with Their Customers

Posted by Jose A. Murillo on Feb 14, 2019 11:03:49 AM

Sensible conversations supported by artificial intelligence increased the efficiency rate of credit card cross-sell efforts by 82% at a Mexican bank.

Frank. Good morning! This is Frank from W Bank. May I speak with Ms. K?

Sandra (with a distraught voice). She is unavailable.

...

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Topics: Artificial Intelligence, Customer service

Podcast: The ethics of artificial intelligence

Posted by McKinsey on Feb 14, 2019 11:00:25 AM

In this episode of the McKinsey Podcast, Simon London speaks with MGI partner Michael Chui and McKinsey partner Chris Wigley about how companies can ethically deploy artificial intelligence.

 

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Topics: Artificial Intelligence, AI ethics

REBOOT: Getting to AI We Can Trust

Posted by World Summit AI on Jan 10, 2019 3:41:31 PM

We’re pleased to announce that Gary Marcus will present a sneak preview of his new book  REBOOT: Getting to AI We Can Trust, co-authored with NYU computer scientist Ernie Davis (to be published by Pantheon in Fall 2019) at World Summit AI Americas taking place April 10-11 in Montreal, Canada. 

The book is a powerful critique of the current state of AI that calls for a rethink of the entire paradigm of AI and machine learning. 

 

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Topics: Artificial Intelligence

How AI boosts Industry profits and Innovation

Posted by Accenture on Jan 8, 2019 2:20:25 PM

Unleashing AI Power

The steady decline in business profitability across multiple industries threatens to erode future investment, innovation and shareholder value. Fortunately, a new factor of production—artificial intelligence (AI)—is emerging that can help kick-start profitability.

Source: https://www.accenture.com/nl-en/insight-ai-industry-growth

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Topics: Artificial Intelligence

Responsible AI: with opportunity comes responsibility - Accenture Insights

Posted by Accenture on Dec 17, 2018 9:26:41 PM
 
The AI revolution is here, and it's transforming global business. With over 72 percent of organizations having adopted AI, its rapid advancement brings about numerous ethical challenges. Explore the importance of an ethical and responsible AI deployment for the success of your business.

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Topics: Artificial Intelligence, AI ethics

Artificial Intelligence: The Next Big Disruptor?

Posted by Sidharth Balakrishna on Dec 11, 2018 11:32:46 PM

Read the latest article from Sidharth Balakrishna, Executive Board Director and CEO at The Essel (Zee) Group. 

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Topics: Artificial Intelligence

Deloitte AI Whitepaper

Posted by Deloitte on Dec 11, 2018 11:17:20 PM

Deloitte is a leading global provider of audit and assurance, consulting, financial advisory, risk advisory, tax and related services with a network of member firms in more than 150 countries serving four out of five Fortune Global 500® companies. 

Read below their Whitepaper on AI by Stefan van Duin, Director and Naser Bakhshi, Senior Manager at Deloitte 

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Topics: Artificial Intelligence

AI & Global Governance: No One Should Trust AI

Posted by Dr Joanna Bryson on Nov 30, 2018 6:38:35 PM

By Dr Joanna Bryson

 

No one should trust Artificial Intelligence (AI).

Trust is a relationship between peers in which the trusting party, while not knowing for certain what the trusted party will do, believes any promises being made. AI is a set of system development techniques that allow machines to compute actions or knowledge from a set of data. Only other software development techniques can be peers with AI, and since these do not “trust”, no one actually can trust AI.

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Topics: Artificial Intelligence, Global Governance

AI & the New Age of Social Control

Posted by Walter Pasquarelli on Nov 30, 2018 4:56:32 PM

By Henry Ajder & Walter Pasquarelli

 

Social control, the mechanism for maintaining social order within communities, is as old as humanity itself. Without the necessary mechanisms for ensuring some degree of social control, communities would have been difficult to organize and maintain. Artificial intelligence (AI) is a game changer in this field, reflecting fundamental shifts in the contemporary technological and socio-political landscape. This piece will explore these various shifts, along with the unique ethical questions that accompany AI in the new age of social control.

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Topics: Artificial Intelligence, Social control