World Summit AI | Blog

A new era for automation in customer service with conversational AI

Written by Flitto | Feb 26, 2020 11:13:40 AM

What is conversational AI all about? 

It's the best investment you'll make this year – and over the next five years – to increase efficiency, improve your KPIs and drive innovation in customer experience.

At the heart of the business justifications for Conversational AI are:

1. COST SAVINGS THROUGH  SMARTER AUTOMATION

2. IMPROVED CUSTOMER SATISFACTION THROUGH IMMEDIACY AND RELEVANCE

 

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But this prosaic description doesn't do justice to the technological developments that are fundamentally changing how people engage with businesses.


It's a story about a turning point in the relationship between machines and consumers.

 

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GLOBAL AI EVENTS CALENDAR

Here is your Global AI Events Calendar where you can meet the Inspired Minds community of business leaders, heads of government, policy makers, startups, investors, academics and media.

 

WORLD SUMMIT AI AMERICAS

March 25-26th 2020

Palais des congrès de Montréal

Montreal, Canada

americas.worldsummit.ai

 

INTELLIGENT HEALTH 

09-10 September 2020

Basel, Switzerland

intelligenthealth.ai

 

WORLD SUMMIT AI

07-08 October 2020

Amsterdam, The Netherlands

worldsummit.ai

 

WORLD AI WEEK

05-09 October 2020

Amsterdam, The Netherlands

worldaiweek.ai