Artificial intelligence has reached a tipping point. It can no longer be ignored as a phase or something only for companies that are typically early adopters of technology. It’s impact on all areas of life, from medical research to your next film recommendation from Netflix, is evidence of its wide-ranging capabilities.

Topics: AI, AI Platforms, Conversational AI

Many enterprises are turning to conversational artificial intelligence (AI) to improve productivity within their organizations. But can a chatbot be so helpful that it impacts staff behavior and increases their productivity at the same time?

Topics: AI, AI Platforms, Chatbot

What is conversational AI?

Conversational AI is a form of Artificial Intelligence that allows people to communicate with applications, websites and devices in everyday, humanlike natural language via voice, text, touch or gesture input.

For users it allows fast interaction using their own words and terminology. For enterprises it offers a way to build a closer connection with customers through personalized interaction and receive an unprecedented amount of vital business information in return.

Topics: AI Platforms