From E-Commerce To C-Commerce: Conversational AI In 2019

Posted by Artificial Solutions on Aug 8, 2019 9:00:00 AM

The growth of conversational AI technologies is undeniable. By 2020, over 80 percent of businesses are expected to have adopted chatbots or some level of conversational automation. Meanwhile, the consumer appetite for multi-platform, always-on conversational channels is high; 53 percent of customers are more likely to shop with businesses that they can message.  

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Topics: Artificial Intelligence, Interview, Enterprise AI