Chatbots have a huge potential to transform how companies engage with their customers. But scaling a chatbot up to production readiness can often be challenging. It’s important to consider any conversational AI implementation as part of a wider strategy that drives the business forward, instead of a point solution that fixes an individual pain point.

With Conversational AI revolutionizing business processes, what key points can ensure that your chatbot is implemented successfully and to maximize its potential?

According to Gartner* by 2021, 15% of all customer service interactions globally will be handled completely by AI, an increase of 400% from 2017. As the demand for conversational AI intensifies, the discussion is no longer “why should I implement?”, but “how do I start?”.

Join your fellow WSAI community members on Wednesday 17th June 16:00 – 17:00 BST, 17:00 CET, 11:00 ET, 8:00 PT, to learn how conversational AI can transform your business from the AI brains at Artificial Solutions & Circle K.

What is conversational AI all about? 

It's the best investment you'll make this year – and over the next five years – to increase efficiency, improve your KPIs and drive innovation in customer experience.

At the heart of the business justifications for Conversational AI are:

1. COST SAVINGS THROUGH  SMARTER AUTOMATION

2. IMPROVED CUSTOMER SATISFACTION THROUGH IMMEDIACY AND RELEVANCE

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