Ahead of World Summit AI (11th-12th October 2023, Taets Art & Event Park, Amsterdam), we had the opportunity to sit down with Parag Parekh, Chief Digital Officer, and Ulrika Biesèrt, Chief Human Resources Officer at IKEA, to gain valuable insights into their perspectives on the future of AI.
Parag, you’re presenting at World Summit AI this year - can you provide a little insight into what you’ll be presenting on?
Ulrika, as the Chief Human Resources Officer (CHRO), you have a deep understanding of the workforce dynamics. How does IKEA prioritize employee development and ensure they are equipped to adapt to the changing demands of AI and emerging technologies?
Parag, as the Chief Digital Officer, you play a key role in driving IKEA's digital transformation. How has the integration of AI and advanced technologies influenced the skill sets required from IKEA employees, and how does reskilling factor into this digital journey?
Ulrika, as AI continues to impact various aspects of business operations, how does IKEA balance the integration of AI technologies while ensuring that human skills and creativity remain at the forefront of the organization?
As a value-driven, people-first company, we will always put human beings at the heart of what we do, including human centric design and the responsible use of AI. I would even say it’s part of our DNA. By putting people first, you also build a strong and solid foundation for digital trust and the responsible development of tech, including AI.
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