According to Gartner* by 2021, 15% of all customer service interactions globally will be handled completely by AI, an increase of 400% from 2017. As the demand for conversational AI intensifies, the discussion is no longer “why should I implement?”, but “how do I start?”.

Join your fellow WSAI community members on Wednesday 17th June 16:00 – 17:00 BST, 17:00 CET, 11:00 ET, 8:00 PT, to learn how conversational AI can transform your business from the AI brains at Artificial Solutions & Circle K.

We spoke to Marcin Detyniecki, Head of R&D and Chief Data Scientist at AXA ahead of his presentation at Inspired AI (17th September 2020). 

Marcin leads innovation projects with a strong focus on adv. analytics and drives research on #HumanizingAI for tech adoption, solving challenges at the frontier between Machine Learning and humans!

Dear WSAI community, 

We’re pleased to introduce the latest addition to the World Summit AI and InspiredMinds team. Meet Eve (Evgenia) Logunova, Country Lead for the Netherlands and Diversity & Inclusion (D&I) Ambassador.

“Diversity and inclusion is at the heart of InspiredMinds, since launching in 2016, our aim has been to democratise access to emerging technology and science by providing a platform created by diverse communities, that is accessible to all – regardless of gender, race or income. I am thrilled that Evgenia is joining us to lead this cause locally in the Netherlands, her energy and passion for equality is infectious and we look forward to working with her” says Sarah Porter, Founder of InspiredMinds. 

WHAT IS CONVERSATIONAL AI ALL ABOUT?

It's the best investment you'll make this year – and over the next five years – to increase efficiency, improve your KPIs and drive innovation in customer service experience.

In this whitepaper, you'll learn about what Conversational AI is, why it has become so relevant, and the new opportunities it opens up for your business. You'll see a roadmap for your implementation on how to get started and how to mature.

In the midst of the recent Covid-19 pandemic and the changes in the global business environment that followed, executives have faced many disruptive forces, including changing attitudes and expectations among their customers, tougher global competition, and redundancy or erosion of existing business models.

Join your fellow WSAI community members and hear from AI experts from Mastercard, Schipol Group and Cognigy on Thursday 4th June at 2pm BST / 3pm CET.

What you will learn is how:

Mastercard - will highlight how it is driving adoption of AI across the banking industry.

Zentane Systems have developed artificial intelligence to identify antiviral compounds that merit further study as possible pharmaceutical treatments for COVID-19.

Our work aims to discover the underlying associations between amino acid sequences of viral proteins and antiviral agents that are effective against them using the artificial intelligence technology of artificial neural networks (ANN).