What is conversational AI?

Conversational AI is a form of Artificial Intelligence that allows people to communicate with applications, websites and devices in everyday, humanlike natural language via voice, text, touch or gesture input.

For users it allows fast interaction using their own words and terminology. For enterprises it offers a way to build a closer connection with customers through personalized interaction and receive an unprecedented amount of vital business information in return.

As reported in the South China Morning Post, a person can walk into a store in the lobby of JD.com’s south Beijing headquarters, select some snacks and leave the store. While it might seem as if no one paid for the items, the customer looked up at the camera while she walked out, paying with facial recognition.

This blog first appeared here on the Responsible City website, an initiative led by the City of London Corporation, as part of a series of interviews for the Business of Trust programme led by The Lord Mayor of London. 

Q&A series with Tracey Groves, founder and director of Intelligent Ethics on ethical leadership:

July 10th 2018

WORLD SUMMIT AI ANNOUNCES ITS EXPANSION

World Summit AI, 10-11 October 2018, Amsterdam

After its sell-out debut last year, World Summit AI just announced its expansion to 6,000+ attendees and released additional tickets to accommodate for high demand.

In the 1990s, US President Bill Clinton warned about a growing “digital divide” — a disparity between those with access to the internet and those without. If we didn’t “broadly share the knowledge and the technology that is developing,” he argued, we’d see rising “inequality, frictions, anxieties among people.”

Policymakers around the world seemed to take these warnings to heart. In 2003, the United Nations and the International Telecommunications Union put mitigating the digital divide on the global development agenda. In the US, policymakers made efforts to expand broadband access to rural areas, and in the early 2000s, began introducing Net Neutrality regulations.

This blog first appeared here on the Responsible City website, an initiative led by the City of London Corporation, as part of a series of interviews for the Business of Trust programme led by The Lord Mayor of London.